Legal

Privacy Policy

Last updated: May 1, 2026

Who we are

SkinRenew LLC, a Wyoming limited liability company (“SkinRenew”, “we”). Postal address: 1831 13th Ave E, APT 1323, Bradenton, FL 34208, United States. Contact: admin@upskinrenew.com.

What we collect

Identity & contact: name, email, shipping address, phone (optional).
Order data: products bought, frequency, dates, amounts.
Payment: tokenized card details processed by our PCI-DSS Level 1 payment partner. We do not store full card numbers on our servers.
Technical: IP address, browser, device, pages visited, session timing (analytics, cookies).
Communications: emails you send us, customer service messages.

Why we use it

To process orders, subscriptions and shipping.
To send transactional emails (order confirmations, pre-debit reminders, shipping updates).
To improve the site and our products (aggregated analytics).
To send marketing emails, only if you opted in — you can unsubscribe in one click in every email.
To comply with legal obligations (tax, accounting).

Who we share with

Our payment processor (card tokenization and recurring billing), our shipping carriers (delivery), our email provider (transactional and marketing emails), Google Analytics (anonymized usage). We do not sell personal data. We do not share data with advertisers for profile targeting beyond the platforms required to serve you our own ads.

How long we keep it

Account and order data: as long as your account is active, plus 5 years for accounting and tax compliance. Marketing data: until you unsubscribe. Technical logs: 13 months.

Your rights

Depending on where you live, you have the right to access, correct, delete or export your data, restrict processing, and object to direct marketing. To exercise any right, email admin@upskinrenew.com. California residents have additional rights under the CCPA. EU/UK residents have rights under GDPR/UK-GDPR.

Security

Data is encrypted in transit (HTTPS) and at rest with our vendors. Card data is handled exclusively by our PCI-DSS Level 1 payment processor; SkinRenew LLC never receives or stores full primary account numbers.

Cookies

We use essential cookies for the cart and login, and analytics cookies for understanding site usage. A cookie banner lets you accept or reject non-essential cookies; your choice is remembered for 12 months.

Changes

Material changes are notified by email to subscribers 30 days before taking effect.